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What are competencies?
A competency is generally defined as a combination of skills, knowledge, attributes and behaviours that enables an individual to perform a task or an activity successfully within a given job. Competencies are observable behaviours that can be measured and evaluated, and thus are essential in terms of defining job requirements and recruiting, retaining and developing staff.
Why use competencies?
Competencies enable the staff of an organization to have a clear understanding of the behaviours to be exhibited and the levels of performance expected in order to achieve organizational results. They provide the individual with an indication of the behaviours and actions that will be valued, recognized and rewarded.
- For planning
- For recruitment
- For performance management and staff development
Key Features?
Quite simply, competencies are the foundation of Talent Management. Competencies provide a common definition of the knowledge, skills and abilities that can be used to support and integrate Talent Management applications in your organisation
Reduced Overall Company Risk
Improved Decision Making
Easier Recruitment and Retention
Improved Service Quality
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